Business Model Innovation, Stick to your Roots !!!

In my advisory practice we work a lot with large corporate companies. In our annual Global Innovation Survey we see the focus on Business Model Innovation and co-creation in the value chain getting more attention every year. The far majority of corporate companies invest in new business models to create sustainable value in a different way. A growing area for changing the current business model is to outsource not only supporting processes like Finance, IT or HR but also primary business processes such as Purchasing, R&D, Logistics and Manufacturing. Many well known Technology companies left their original core competences behind and become a Design, Marketing and Sales company (Philips is a clear example). I understand the business drivers behind this and that senior executives are seduced to go for short term sales growth and stock value. But I believe this is not a sustainable model for a leading innovator. In my opinion there is a need for a balance between R&D, Operations and Marketing & Sales within the boundaries of a corporate company in combination with an open innovation strategy to the outside world. Open innovation and co-creation seems to flourish if a company keeps substantially own core capabilities. The pitfall for large extend of outsourcing is that the company expect to manage the core process with contracts and SLAs. We see often that short term and top line successes are still hard to find. What is missing is a holistic view on collaboration an doing business! The leading success factor is all about trust and long term relationships.

I like to share two examples of successful business models in which core competences are not outsourced, the focus is not on short term money but collaboration with the outside world is based on many different but integrated aspect like economics, politics, social integration and education, green & sustainability, new style of leadership.

The first example is the Region of Voralberg in Austria. This is one of the most innovative industrialized export oriented region of traditional Europe. Many successful SMEs, traditional craft manufacturers like metal, wood, nutrition, electro, differentiate based on Product (high quality), Design (Modern Trendsetting) and Functionality (usable). There collaboration network enables them to find new product-market-combinations in a high frequency. The schools and education programs are a close partner in their network. The Region is relative small (less than 400.000 habitats) and accelerate on smartness, trust and regional proud rather than volume and power. (source: Prof. GJ Hospers, University Twente)



The second example is American Apparal. American Apparel is a vertically integrated manufacturer, distributor and retailer, based in downtown Los Angeles, California. We currently employ approximately 10,000 people globally (about 5,000 in LA), and operate more than 285 retail stores in 20 countries.

Within our business model, knitting, dyeing, cutting, sewing, photography, marketing, distribution and design all happen in the company's facilities in Los Angeles. The company operates the largest garment factory in the United States, at a time when most apparel production has moved offshore. With our recently opened stores in China, we are now selling Made in USA clothing in the largest consumer market in the world.



American Apparel leverages art, design and technology to advance the business process, while continuing to pioneer industry standards of social and environmental responsibility in the workplace.
(source: americanapparel website)

The most interesting thing about these examples is the strong vision and leadership on sustainable innovation. The strong believe in integrating the most important aspect of human life and living environment into the business model of their companies. It is not about short term, it isn’t about making fast and a lot of money, it isn’t about power play, it is about honesty, fairness, trust and real collaboration for every involved partner. And they are and will be successful! In my opinion the most corporate organization can learn a lot of these role models.

Focus shift in Innovation: from Technology to Business Model towards Value Networks

For many of us, Innovation is still related to New Technology (Research and Development). From the global Laboratories the new technology race is heating up: Nano-thechnology, BIO-technology and several non existing technology combinations will bring huge future applications. Interesting surveys shows us that in past history economic crunch, large (global) wars will boost new technology. We can expect R&D spending will rise in the coming years looking for breakthrough innovation protected by Intellectual property (IP). New innovation methodologies like TRIZ will be used more. Only the large global companies will be able to raise significant R&D organizations and budget what is needed to sustain. In technology driven innovation, focus will be on R&D effectiveness: more innovation with spending less money and speeding up the time-to-market. That means hardness on non performing innovation projects, attract and retain top scientists and a rate race for start-up companies with state of the art technology.

But new technology is not enough in the world of successful breakthrough Innovation. Starting with new ideas like the Blue Ocean Strategy, Co-creation and Open Innovation companies are shifting focus from creating new technology to creating more money using different Business Models. Business Model Innovation is changing the way companies will earn money: different ways to create value than they are used to. It’s no longer true that breakthrough technology automatically means that the revenues will boost and the competition is beaded. Significant change in earning can be reached to shift your role and contribution in the value chain (for example low cost carriers in the airline industry and the new Apple concept). So know the focus will be on getting connected and innovate with the consumer (LEGO), co-create with partners and suppliers (P&G), intertwine existing value chains to new ones (Cirque du Soleil). It’s all about making more money with less investments and making the shareholders more happy. Therefore you need to integrate the ‘Golden Triangle’ of R&D, Operations and Marketing & Sales in the company and integrate Value Chains. New Innovation Strategy Implementation methods and Toolkits are needed. This way of Innovation is still a result of the last period of our Neo-Capitalism: create value for a happy few and outperform the enemies in the ‘free’-market.

A New Generation of people has started a much more sophisticated strategy for Innovation: creating new value with the crowd and accessible for everyone. The way they do it is building Value Networks. A Value Network is based on different core-values like: Authenticity, Experimentation, Mastery, and Connectedness. They are using new set of tools to get connected (like social networks), contribute on their own core competences (and getting status for) instead of what the boss is telling them to do, demanding a fair pricing and transparency of governance.

The success of innovation is based on much more variables than only money, it will be based on the volume of people and next generations who benefits from this innovation. The success will be visible in the term: Reputation. And reputation is a gift of members, connectors and users. Reputation is non-negotiable and will be endorse continuously. They will choose their own leaders and are flexible in the accept different role over time. The speed of creating , executing and the use of innovations will be incredible.

The great thing about a Value Network is that is exist and lives on a global level. Even currently closed global regions will be breaking open and joining up. National Governance and large and global companies will be bypassed in light-speed. This is what I will call a real breakthrough Innovation and it will benefits all who joins the Value Networks.

How to Innovate the Macro Business Model

Up to now I focused my writings on innovation of Business Models of companies and their role in the Value Chain. The credit crunch and its effect on the real economy asked for a reflection on how to innovate the current Macro Business Models and the possibility to create a so called ideal Super Business Model on macro level.

The Russian Economist Nikolai Dmitrievitsj Kondratieff discovered in the early nineteen hundreds a economical cycle of fifty years in four different stages (seasons): Spring (starting up), Summer (consolidation), Autumn (stabilization) and Winter (liquidation). Eric Mecking (Universiteit Amsterdam, Deflatie in aantocht) recognized strong similarity between the situation of 1920-1929 and 1980-2000. These periods are also recognized as typical Autumn Seasons.
We are just at the beginning of the Winter Season and for the first time in the whole world at the same time. It will be much worse than today and it will be not over in just one or two years! On the contrary, based on the counter measures of National Administration (based on the old Business Model of one-faced value measuring and often extreme unequally value sharing) I expect they even enlarge the problem.

So it is time to Innovate the Macro Business Model (MBM) !!!

What are the key elements to change in the current MBM:

1. From extreme unequally value sharing towards a more balanced sharing. President from Brazil showed a nice example with his Bolsa Familia how he managed to implement the first steps to balance the value sharing. Its seems to work for Brazil.
2. From individual value measuring towards collective and sustainable value measuring. Noreena Hertz wrote about the change from Gucci-Capitalism to Coöp-Capitalism. The core values are based on cooperation and collective interests.
3. From absence of Government or overregulated Government towards a balanced and facilitating Government. In the VS the Administration is not endorsing basic human needs. President Obama showed that every 30 seconds a family is forced to lose their house because than can’t pay the medical bills. China bounds every economic model to operate freely. The EU suffocates entrepreneurship, innovation and risk taking with ridicule law and legislation. Administrations needs to develop new formats based on the balance between freedom and safety. It should be flexible, adaptive and therefore based on the courage of new generation of world leaders.
4. From one-side technology based innovation criteria towards holistic measurement instruments of Innovation. In many countries we measure innovation based on R&D spending, the amount of new IP and the volume of engineers. Successful innovations should be measured as I described in our Point of View on Business Model Innovation.

I strongly believe that all pieces of the puzzle are there but not in place. We need to co-create on a global level to reach out to a new Macro Business Model working for everyone and in any place. We need to step forward and show new leadership and entrepreneurship!